Ryan Thaut
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UPDATE: I was able to resolve the issue after disabling DuckDuckGo's App Protection, which apparently prevents this app from loading available WiFi networks for some reason... After a recent update, my opener was offline, and I couldn't reconnect it. Removed it from my account and re-added, but it refuses to load/display available WiFi networks so I can connect it. It just spins on "looking for networks" after I connect to the built-in WiFi.
2 people found this review helpful
Overhead Door Corporation
14 February 2024
Hello Ryan,
If you are still having issues you can call our team at 1-866-599-4995 so they can help get you back up and running.
Shiran Wijetunga
Works well most of the time, but occasionally log you out of the app which is a pain when trying to quickly open or close garage door. Also, you have to hold the button to open/close the door but if your finger slides at all (one handed operation), it thinks you are trying to swipe to delete the opener. Makes it rather annoying for responsiveness. If those two things were fixed, I would give it 5 stars.
6 people found this review helpful
P Brady
The functionalities of the app are great...once you get connected. I've had 2 routers go bad and reconnecting 2 doors to wifi is a 1-2 hour waste of my time. Connects to the openers pretty easily, but finding the wifi could take 8-10 15 minute circles of death before it hits, then when it does, zero issues. Perfect signal, the router is right above the openers on the next floor. The app itself is the only saving grace.
3 people found this review helpful