Popeyes® App

Popeyes Louisiana Kitchen, Inc.

Contains ads

About this app

This chicken delivers. With the Popeyes® app, you’ll never have to wait in line for your favorite chicken again. Just select pick up or delivery, explore our menu, add something delicious to your cart and enjoy!

Features:
Mobile Coupons: Get exclusive access to the best mobile-only deals.
Restaurant Locator: Find your closest Popeyes® and see their hours.
Menu: Explore favorites and discover new things to love.

Available in select locations:
Mobile Ordering: Order with the app for delivery or pick-up.
Delivery Tracking: Track your order in real time from the restaurant right to your door.

Ratings and reviews

While mostly easy to use, the app does have some challenges that are not intuitive. You can't just click something to change your mind (pre selected sides, for instance, or wing flavor). You have to unclick the one they pre select in order to pick the one you want. It would be much simpler to simply click what you want without the frustration of trying to figure out why you can't select something and then finally figuring out what you actually have to do.

Terrible app that just gets worse and worse with each update. The rewards points are no longer good. They changed it so that you can only get garbage menu items AND they cost more points now. Every single item forces you into a combo. A la cart orders of chicken in the app are not possible. App does not allow you to get half/half classic/spicy chicken.

Just about as bad as a customer-facing app can possibly be. After 20 minutes of using it in the store (for an "app only" deal), it finally worked. I was told the deal was only available with the app after starting the order at the counter. It is not often that an app which was developed to make thinks easy will so effectively drive customers away.

What's new

We're cookin' up some updates in the Popeyes app, y'all! In our latest release, you'll find:
- UI improvements!
- Bug fixes!