
James Dudeck
Okay app, okay service. However according to the policy, you are entitled to a pro-rated refund on a subscription cancelation. I canceled the day after being charged my final month and they set it up for "review" that conveniently lasted the rest of the "subscription period". I spent almost $100 and only used one service, one time. Thats not how you should treat a customer that youre advertising so hard to for a new subscription.
94 people found this review helpful

Ryan Hayes
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I've used the app before in past years and it worked great, but I've been trying to download it again for a couple weeks and it only freezes with a spinning loading icon and never did anything. I have to force stop the app every time to get out as I can't do anything else. Very disappointing. UPDATE: App downloaded and opened successfully today, after multiple tries over the past couple weeks. I did not make any changes/ updates on my phone, but today it worked. Glad it's fixed.
128 people found this review helpful
LegalShield Corporation
April 11, 2022
Thanks for bringing this to our attention. Please ensure that the OS on your device & your LegalShield App is updated to the latest version. For further assistance, please contact Member Services at (800)-654-7757 or via chat at www.legalshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to help.

Dana F
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Just learned reading in the app phone calls and letters on your behalf is a once free per year thing. If anything is going to prevent a big expense and your customers from getting pushed over by big companies or entities, its having this piece of the service. It really should not be limited and looking through whats included its so specific I dont know if I want to keep service at this point. Price increase announced and no way to cancel without calling that I can see.
15 people found this review helpful
LegalShield Corporation
February 22, 2022
Dana, thank you for your feedback. We would love to go over your plan benefits with you, should you have additional questions. Our Member Services team can be reached at 800-654-7757 between 7-7 CST Monday-Friday or by live chat at www.legalshield.com, thank you!