Liberty Mutual Mobile

Liberty Mutual Insurance Company

About this app

Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with touch or face recognition. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving.

We’re here for what you need

Take care of what’s important, quickly and easily.

● Access and download digital ID cards
● Get to know your coverages and receive customized recommendations
● Save money with our safe driving program (in select states)
● Sign up for paperless billing, Autopay, and push notifications
● Add drivers, update mortgage lenders, and make other policy changes
● Access and electronically sign important documents
● Get the help you need with chat

We’re here when you need it most

Find on-the-go help in the moments that matter.

● Tap to call for emergency Roadside Assistance
● File a claim and get real-time status updates
● Upload pictures of damage and get a repair estimate quickly
● Schedule a damage review or request a rental vehicle
● View estimates, track repairs, and review claims payments

Ratings and reviews

I really hated the plug-in car tracker I had from my last insurance company, but this is significantly worse. It drains my battery because it's tracking me all day, and if I turn on battery optimization the only way to restore permissions is to delete and re-download the app. And not even passengers can use my phone to control the music when I'm driving because that's still considered distracted driving. Wildly stupid. Can't wait for my 90 days to be over.

The App is very difficult to navigate and log into. I had to reset my password n when I tried to log in after logging out it would not let me again with the new password. The app and tech support is horrible. Every year insurance rates go way to high. There representatives have little to no knowledge. I would not recommend this app or insurance to anyone..

Nothing in this app ever works. Constantly have to close and reopen or refresh to even try to get to the next screen. The process repeats if you try to view any details or policy information. Unrelated to the app, even their website has the same issues. Liberty Mutual as a company is great, and I have no complaints.. but they need to seriously need to fix their technology issues.

What's new

New features! Users with auto policies can see helpful guidance about what to do after a vehicle accident to stay safe and gather important info. We also simplified and improved content for users with property claims.