K Terry
I like being able to order ahead, as well as getting points, but there is a bug that has stopped me from ordering for dinner multiple times. For some reason, when I am trying to order a soft drink (later in the day, when they should definitely be available) the app says they are unavailable and won't let me order one. It doesn't matter what size, it also does it when I try to get one as an individual item. All other drinks, like coffee, milk, juice, etc work fine.
1 person found this review helpful
McDonalds USA, LLC
June 6, 2024
Terry, we always want our app to work the best for you. try uninstalling and reinstalling the app to get it fixed. if that doesn't work, tell us here: https://www.mcdonalds.com/us/en-us/feedback.html
Absolute Dinkle
It had worked fine for me for the past couple of months, but recently I've been having a lot of issues unfortunately. While they do have some great deals on the app, whenever I try to use any it sends me right back go the home page and then when I click it again it says it's already been used. This seems to be a sneaky way of taking away deals because they get a confirmation when the person at the register enters in the code. PLEEAASE stop stealin my deals!! 😭
1 person found this review helpful
McDonalds USA, LLC
June 6, 2024
our app should always work great for you. this can usually be resolved by uninstall and reinstall of the app. if it continues, let us know more here: https://www.mcdonalds.com/us/en-us/feedback.html
Ashley Harvey
App does what it's supposed to mostly. The points are nice. "Free" items on occasion for the win! However. As of around a month ago, when I try to customize items, mustard isn't an item able to be removed or added. It just isn't in the list of items in customization menus. Had to toss my burger the other day because it was drowned with mustard that wasn't listed as an item on it. Had it been in the list, able to be removed, I would have done so. No longer ordering on app until this is fixed.
161 people found this review helpful
McDonalds USA, LLC
May 22, 2024
Ashley, the customization choices may be limited on the app since the location has control over them.