
Derek
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None of the options to pay through the app will work. The app just freezes when trying to pay with Google Pay. Trying to pay with a credit card just puts me in an endless loop where the payment doesn't go through, but there is no error message (payment wasn't declined, the app never attempts to charge it). I had to use the option to pay at the restaurant, which seemed to annoy the staff because they weren't sure how to handle that. Restarting the app didn't resolve these issues.
6 people found this review helpful

Andrean Barrett-Mumford (NaturalPearls)
I like the app alot. It's very convenient. The app allows you to order exactly the way you want it. there needs to be a feature where, customer changes they're minds on pickup or delivery, before totally completely the order. Also, my only complaint is to prepare what the online customer is wanting. It's not cool to pick up an order and then wait for it to be redone. Because the special instructions were not attended to. After that I love Applebee's, specifically Pendleton Pike location.
67 people found this review helpful

Cynthia Bullard
Highly unstable. Any time I make an order when logged in, it signs me out and won't send the order or let me back in unless I change my password. When I get back in, all order data is wiped out and I have to start over. Once I get in, it takes several attempts to get an order to go through -even after an update. Same issue at the restaurant, the check in functions take several attempts to get a response. Got fed up and deactivated the account. Hoping this review gets the app worked on.
19 people found this review helpful