Rover - Dog Boarding & Walking

Rover.com

About this app

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.


The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.


With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.


PEACE OF MIND
• 95% of reviewed services receive a perfect 5-star rating.
• Every service booked on Rover is backed by The Rover Guarantee and 24/7 support.


FAST & EASY
• Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
• Hassle-free and secure payments, every time.
• Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.


FOR PET SITTERS AND DOG WALKERS, TOO
• Send photos, videos, and messages to pet owners with just a few taps.
• Get paid on the go—it’s simple and secure with the Rover app.
• Seamlessly manage your business, even if you're at the dog park.
• Enable push notifications to respond faster than ever to booking requests.
• Create Rover Cards to seamlessly share information with your clients.


IN THE PRESS
Rover has appeared in:
• The New York Times
• The Today Show
• The Wall Street Journal
• USA Today
• ABC News
• And many more!

Ratings and reviews

I'm still unable to send pictures and videos to clients through the app on my google pixe from one of the updatesl. This is very frustrating when trying to adhere to client requests for photos and updates. When I click the camera icon it goes to my gallery but none of my photos show up. This has been an issue for over a few months now and no updates to fix it.

In the sitter's inbox, you can choose "pending" requests. However, if you choose to open a pending request and then exit out if it, the app takes you back to the "primary" tab instead of leaving you under the pending tab. This is an annoying time-killer. The same applies if you open the "upcoming" tab and sort by date, etc. When you exit from the upcoming reservation, the app once again defaults to the primary tab. Again, frustrating and time consuming. This would be an easy fix. Please do.

Booking timer does not stop even after hitting the "finish booking" button. It continues to calculate minutes until the card has been sent. Bookings will run for over 24hrs (and charge clients) until you cancel the booking. Which counts against you and then you are not paid. Notes are not able to be added or saved into the card and have to be separately messaged to the pet parent. Consistent glitches ever since August. Have reached out to support many times but only get AI responses.