Rover - Dog Boarding & Walking

Rover.com

About this app

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.


The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.


With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.


PEACE OF MIND
• 95% of reviewed services receive a perfect 5-star rating.
• Every service booked on Rover is backed by The Rover Guarantee and 24/7 support.


FAST & EASY
• Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
• Hassle-free and secure payments, every time.
• Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.


FOR PET SITTERS AND DOG WALKERS, TOO
• Send photos, videos, and messages to pet owners with just a few taps.
• Get paid on the go—it’s simple and secure with the Rover app.
• Seamlessly manage your business, even if you're at the dog park.
• Enable push notifications to respond faster than ever to booking requests.
• Create Rover Cards to seamlessly share information with your clients.


IN THE PRESS
Rover has appeared in:
• The New York Times
• The Today Show
• The Wall Street Journal
• USA Today
• ABC News
• And many more!

Ratings and reviews

I'm still unable to send pictures and videos to clients through the app on my google pixe from one of the updatesl. This is very frustrating when trying to adhere to client requests for photos and updates. When I click the camera icon it goes to my gallery but none of my photos show up. This has been an issue for over a few months now and no updates to fix it.

not a great UI, especially for sitters. Editing/updating availability has to be done day by day, or on consecutive days (for ex: can't switch all Wednesday hours). Unclear on how/when payment gets sent to connected account. You basically have to Google how to do most steps bc it's not intuitive at all. Also can't switch between sitter and owner profiles, so everything is together which can get confusing. For a popular app that's been around, I'm surprised it's not more fine tuned.

App keeps crashing to where I have to restart my phone. Had to use my laptop to access the website and spent way too long finding my old login credentials. Then my booking request was sent to additional sitters that I hadn't noticed Rover was pre-selecting for me. I immediately cancelled, I just really hope it does not end up reflecting poorly on the sitters. I've used Rover for a few years and had a good experience with the app, but recently it has been frustrating and time consuming

What’s new

Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.