Shopify Inbox

Shopify Inc.

About this app

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.


USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS


Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com


Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Ratings and reviews

This helps me so much with my business. It gives my customers a way to contact me directly, so I know immediately when they send a message and can reply quicker than to an email. Works great Shopify, good job on this app. Now if only your price could come back down a little, hard to afford. However, I do see improvements in service for sure, not that it was needed. Customer service is excellent. Thank you!

Shopify was a very bad experience for me. I hate to say it, but it is the absolute worst platform for building a store front to sell music and merchandise. lots of hidden fees and the instructions are not clear. Shopify mixes in things you have to pay for when you search for something to use for free. I picked what I thought was a free template for my webpage but after I got it, 2 weeks later I got a bill from a company wanting $65. it wasn't that good. I'll never recommend or use Shopify ever.

This app is so gitchy!! It's impossible to respond to clients messages because the app freezes up anytime the message gets longer than a few sentences. And if you hit return to start a new paragraph in your message, FOR. GET. IT! the app will lock up, making it impossible to edit/send/or finish your message. It's very aggravating!