
Richard Marchetti
terrible app and terrible service. The product has been useless for ages and all I see are apologises, but never any solutions. If you know the product is garbage and it remains unusable then compensate your customers. They shouldn't have to chase you to get their money back and especially when your app never worked to begin with.
4 people found this review helpful

Ibrahim A
One of the most garbage apps I ever used. I have a support case right now and I put a lot of data in the folder using my 1 TB susbcription but cannot access it. The support keeps asking me versions, i don't need to list all types of software. In conclusion, your app, both mobile and Windows, is horrible and don't sync anything. Accessing via browser has some sort of access to the files I downloaded, but it takes a substantial amount to load one folder, and they never do if the folder is large.
10 people found this review helpful
Nord Security
March 17, 2025
Hello, Ibrahim. We are truly sorry to hear about the issue and sincerely apologize for the inconvenience. Could you kindly provide the ticket ID? We would like to take a closer look at your case and ensure everything is properly addressed. -E.G.

Suneel Seethamraju
One is the minimum so I have to give one star. Absolutely waste of money and time... I should've gone with other options even if they were expensive... I took the subscription so that I can upload pics from my phone. Every time I try to uplaod photos it either uploads literally few (max 5 or 6) pics and then freezes or completely does nothing. I can upload few pics if I do it one by one and that too fails after a few. How do they expect I upload my 16k+ pics? One by one? AVOID THIS AT ALL COSTS.
3 people found this review helpful
Nord Security
November 13, 2022
Hello, Suneel. Apologies for the issue that you have faced, nevertheless, could you please contact our support team (support@nordlocker.com) so they could take a look at your issue and investigate it?