BetterHelp - Therapy

BetterHelp - Therapy Made Easy

About this app

BetterHelp makes it easy to connect with a licensed therapist online, whether you use insurance or choose self-pay. With insurance options now available, eligible members may access therapy with an average copay of $23 per session. Answer a few questions and get matched with a licensed therapist from our community of over 35,000 based on your needs, preferences, and location.

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WHY BETTERHELP?
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• Insurance options now available
• Average copay of $23 per session for eligible members
• Over 35,000 licensed, accredited, and experienced therapists
• Match with a therapist based on your needs, preferences, and location
• Message your therapist anytime
• Schedule weekly live video or phone sessions
• Access educational group webinars
• Use BetterHelp with or without insurance

PROFESSIONAL SUPPORT, TAILORED TO YOU
Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist based on your goals, preferences, and location. You can message your therapist anytime and schedule live sessions from wherever you are, online.

LICENSED AND TRAINED THERAPISTS
BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers.

All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice.

HOW MUCH DOES IT COST?
BetterHelp now offers a wide variety of insurance options. Your cost may vary based on your plan, provider availability, deductible status, and coverage. Eligible members may have an average copay of $23 per session.

Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, and therapist availability. Your membership includes messaging and weekly live sessions and you can cancel at any time for any reason.

Ratings and reviews

Therapists are always rushing. My first therapist told me he works almost 18 hours a day, everyday. I don't know how true that is but I'm sure with 100+ patients every week he'd certainly not be able to do a halfway decent job. Second therapist was better but still gave that same feeling that there was a disconnect week to week. Maybe it has the potential to work but seems to be setup like any business to maximize sheer volume of therapy sessions at the cost to its users.

So far not impressed. Had been trying to convince myself for weeks to enroll in therapy, found a therapist I think would be a good match from their list, put my credit card in, and now it's saying "we're matching you with a therapist". The big blurb I wrote about myself is gone, I had already picked one, there doesn't seem to be a way for me to access the list again without waiting for them to assign you someone. It's aggravating that now that I have spent the money, the app is glitchy. 😑

I think the idea of this app is great! But unfortunately most people cant afford the $350 dollar fee (which the amount seems to always be changing over the few year I've seen this app). It claims to be more cost efficient but many therapists charge $120-$150 for one session. I dont personally believe it should be such I large amount be for you even get to try the app (it should have a free trial of maybe a week or a few days) so you can decide if it's going to work for you with pay $350.