Rover - Dog Boarding & Walking

Rover.com

About this app

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.


The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.


With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.


PEACE OF MIND
• 95% of reviewed services receive a perfect 5-star rating.
• Every service booked on Rover is backed by The Rover Guarantee and 24/7 support.


FAST & EASY
• Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
• Hassle-free and secure payments, every time.
• Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.


FOR PET SITTERS AND DOG WALKERS, TOO
• Send photos, videos, and messages to pet owners with just a few taps.
• Get paid on the go—it’s simple and secure with the Rover app.
• Seamlessly manage your business, even if you're at the dog park.
• Enable push notifications to respond faster than ever to booking requests.
• Create Rover Cards to seamlessly share information with your clients.


IN THE PRESS
Rover has appeared in:
• The New York Times
• The Today Show
• The Wall Street Journal
• USA Today
• ABC News
• And many more!

Ratings and reviews

I haven't started using the app yet but I can't imagine a worse experience. I downloaded the app 30 mins ago and it crashed on me 7-8 times. As I tried to set up a profile for my dog, the description box would freeze up. Each character takes at least 30 seconds to appear after typing. I had to quit and relaunch so many times. I've been writing the same description paragraph, half a sentence at a time, for the last 30 mins!!

I use this app as a dog walker, it has generally been a good experience, except I keep having technical issues with the rover card. One day the map didn't log where I went, so it looked like I had simply gone around the block. And then next walk I went to submit my card, and all looked normal, but then 5 hours later I realized everything I had put into that card hadn't saved, and the map was still going. Therefore it logged my entire trip home. Just feels a bit awkward and clumsy.

This is the most finicky app I have ever used. Sometimes the app works smoothly and things go the way they should. Most other times after many attempts I'm able to request a booking. Then I get a link back telling me to hurry and confirm the booking. I push the link and get taken to some random screen, usually a different one each time. Last night I tried 10 times to confirm booking. They already have my debit card on file so it should have been easy to take my money and confirm the booking.

What’s new

Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.