
Marc Sommerau
App and ride experience was fine. However, I received an unreasonable parking fine after parking in the same spot as my friend. My friend didn't get any fine and the app accepted my parking spot and photo. The fine was issued more than an hour after I parked the scooter, who knows what happened to it in the meantime. I appealed the fine and it got rejected without reason. That's outrageous!
7 people found this review helpful

Not Johnson
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Illegal charges from 3 years ago + RUDE support. Ryde illegally charged my card for a false ride from 3 years ago. They even stored my payment data after I deleted it. When I complained, support sent a rude passive-aggressive message: "You'll find the answer from the earlier report :)" referring to a 3-year-old ticket. Back then, they waived the parking fee because my photos proved I parked correctly. Now they are illegally retroactively billing a time-barred debt. Total scam, avoid!
3 people found this review helpful

Drew
bad. the service is bad and not only that but they suffered a massive data breach exposing customer data, and they don't offer a way to delete your account.
2 people found this review helpful