
Riz
Even though the app always gave me issues, and the drivers are always taking their sweet time to arrive after I request the trip, I used this app for years. Now, I am uninstalling it, this was the last straw, after a driver cancelled my trip without notifying me. 😤
2 people found this review helpful
Tu comentario es muy valioso para nosotros 💭. Sentimos que tu experiencia no haya sido positiva y ya estamos tomando acciones para mejorar 🚀. ¡Queremos que tu próximo viaje sea genial! 💫

Harolth Molina Ag
Terrible customer service. High fare prices. Un-fare cancellation fees. Lots of fake drivers. They take a lifetime to reply to requests, and it's simply impossible to talk to a human. I was charged twice in two different rides, they refused to reimburse me even when I escalated the request on the very first day. Supposedly, they created a ticket for my case [#415], but I never received any formal answer for my request.
3 people found this review helpful
Lamentamos que tu experiencia no haya sido la mejor 😔. Valoramos mucho tu comentario y lo tomaremos en cuenta para realizar las mejoras necesarias en nuestra app 💜. Si deseas, escríbenos por el Chat Central o redes sociales para ayudarte y mejorar para ti 🚀.

A Google user
Usually it works out great, reinstalled and now it won't stop showing error "please activate GPS" even through all permissions were granted and all data and cache were wiped. Message won't go away like it hasn't been active even through the message clearly states that GPS is already active. Glitch needs fixing.
27 people found this review helpful