
Harolth Molina Ag
Terrible customer service. High fare prices. Un-fare cancellation fees. Lots of fake drivers. They take a lifetime to reply to requests, and it's simply impossible to talk to a human. I was charged twice in two different rides, they refused to reimburse me even when I escalated the request on the very first day. Supposedly, they created a ticket for my case [#415], but I never received any formal answer for my request.
3 people found this review helpful
Lamentamos que tu experiencia no haya sido la mejor 😔. Valoramos mucho tu comentario y lo tomaremos en cuenta para realizar las mejoras necesarias en nuestra app 💜. Si deseas, escríbenos por el Chat Central o redes sociales para ayudarte y mejorar para ti 🚀.

Felipe Chaves
in the sign in view I'm trying to login with my Google account and it redirects me to the register view even when I already have an account. it looks like a bug, it should be possible to login with my Google account.
Hola, lamentamos los inconvenientes 😔. Te invitamos a dirigirte al Chat Central en la app (botón "Ayuda") o a escribirnos por redes sociales. ¡Queremos ayudarte! 💜

A Google user
Usually it works out great, reinstalled and now it won't stop showing error "please activate GPS" even through all permissions were granted and all data and cache were wiped. Message won't go away like it hasn't been active even through the message clearly states that GPS is already active. Glitch needs fixing.
27 people found this review helpful