
Blake Garrett
The app is good, unless you look at a lot of firearms. Anytime I click to a link to a firearm at academy in my browser, the app automatically opens, loads for a second, tells me I can't see firearms in the app, and then redirects me back to the browser (where I already was in the first place). It got pretty annoying and eventually I just uninstalled the app.
17 people found this review helpful
Academy Sports & Outdoors
December 30, 2024
Hi, sorry for the inconvenience caused. Your feedback will be shared with the team. Thank you!

Cynthia Hebert
this app is horrible! the "remember me" button is useless. Don't try the chat to get help because it's cut off so you can't even see what you're typing, while typing OR after you're done. the account info takes days to update & pending totals for an order stay on for days after each item has been charged separately. it's a disaster!
1 person found this review helpful
Academy Sports & Outdoors
August 11, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Customerservice@academy.com. Thank you.

Louisa Albanese (Lou)
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Please update your app/catalog to hide items that are not in stock or available by any means. As a customer it's very frustrating to click on an item and find out there's no way to buy it from your store. It drives me to other sites and prevents me from actually spending money with you. It should be pretty easy to implement. At the very least update UI filter option to hide out of stock items.
10 people found this review helpful
Academy Sports & Outdoors
May 22, 2025
Hi,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!