
Courtney Beebs
I am beyond frustrated at this app. It disconnected my card without a reason, wont let me reverify, but wont let me delete it to add a different one. I have money in savings I cannot access due to it, and ive spent 7. yes, SEVEN DAYS, trying to get assistance just for them to say "im stepping away for 45 minutes and will be back asap!" only to never get a message back. 7 days without once being able to confirm the issue with an advisor. I will not continue using after its solved.
2 people found this review helpful
Brightside Benefit Inc.
October 6, 2025
Hey Courtney, we're sorry to hear you had a bad experience, and we’d really like to understand more about what happened so we can help.
When you have a moment, please give us a call at 800-859-4941. Your experience matters to us, and we’d appreciate the opportunity to make it right.

Iamhype okach
please don't bother downloading thus app.they take forever to deposit your money and when you call them,they keep on saying there is a delay in processing of deposits,especially with your savings account. This is the worst savings platform ever.
4 people found this review helpful
Brightside Benefit Inc.
October 6, 2025
Hey Iamhype, we're sorry to hear you had a bad experience, and we’d really like to understand what happened so we can help. When you have a moment, please give us a call at 800-859-4941. Your experience matters to us, and we’d appreciate the opportunity to make it right.