![](https://play-lh.googleusercontent.com/a-/ALV-UjWVpcP-zErPc6AM8C3tokfpNkL9nRooQhBM4cZoDsF3l8zC6FXQ=s32)
Michael Scott Self
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I am often prompted to update the app, but when I try to, the app freezes. No other credit card apps freeze. Update: July 1, 2024 I needed to update my phone number. I can't simply do it in the app. I had to call and go through the prompt system. The person who I spoke to was short and rude, reading rapidly from a script. The app is still lousy.
9 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIiZ0XNhX0--h1E-ttnpdkoUVoPge0pgu3SuogJJDrmRQkkx-vi=s32-mo)
Jessica B.
Doesn't work. Not even sure why I opened a credit card with them if their apps don't work. Every time I open the app or says "download update" and then goes to a white screen and doesn't do anything else. I've uninstalled and reinstalled, waited MULTIPLE minutes for something to happen.... So far the only thing I've successfully done was activate the card the vet first time I opened the app and then I've never been able to use it again for WEEKS now. I'll be closing my account with them ASAP.
5 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXbchb8Q3gzu7bv24MvN0XBHesnQEaW5OJzwex0SWs_czIZacZI=s32)
Shaun Capaldo
Simple...and that is the truth. Can't set a higher minimum payment, can't change personal information without calling or emailing. And, they lowered my credit limit for no reason, then when the horrible customer service told me they could do nothing about it after escalating to management, they later automatically restored it, then raised it shortly after. Guess they then noticed my absolutely perfect payment history. Great stepping stone, horrible creditor.
26 people found this review helpful