Maria Ballesteros
Love the ice cream but Bruster's needs to fix the app or not have an app at all. I created an account but can't use the bar code to track points. I had a reward for opening an account, however, I could not use because there was no bar code for the store to scan. The store tried my phone # and my account wasn't coming up. Horrible experience with the app!!!
4 people found this review helpful
Danna Correa
This app used to work, but they changed it and now it doesn't. I used to sign in with my phone number. Now it wants an email address. When I do "forgot password", it says it doesn't exist. But if I create an account it says the v phone number is already used (which it is for my account). When I fill out a complaint form, it has a required field that says check the box, but you can only see the top of the box and it won't let you click it. Totally useless!
23 people found this review helpful
A Google user
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For your birthday, you can't just put it in. For your favorite store, the list is not even alphbetized or put by states even, so you have to scroll through dozens of lists to find the right one. I can't sign in and i can't register - says my phone is active. No option is given to re-set by phone number. Absolutely not user friendly!!!!!
10 people found this review helpful