c2c Train Travel: Buy Tickets

c2c Railway Limited

About this app

CHOOSE E-TICKETS FOR EASY TRAVEL
Buy e-tickets via the c2c Train Travel app. No more queues, just download your e-ticket in the c2c app, or from your booking confirmation email, place the barcode on the scanner at the gates and go! You can also save your e-ticket to your Apple Wallet. View your e-ticket in the ‘My Tickets’ section of the c2c app.

APPLY DISCOUNTS TO E-TICKETS
Buy discounted tickets with your Railcard, purchase Online Advance tickets, or buy single or return daily tickets on the c2c app - all available as e-tickets. Use the app to check what train tickets you’ve already bought, giving you peace of mind when you travel.

USE SMARTCARD FOR SEASON TICKETS & TRAVELCARDS
Travelcards, Flexi and other season tickets are not available to buy as e-tickets. However, you can still buy these tickets in-app and load them to your c2c Smartcard so you can still skip the queues and enjoy contactless travel.

FIND CHEAPEST TICKETS WITH NO BOOKING FEES
With the c2c Train Travel app, it's easy and quick to search for train tickets - the cheapest option is always highlighted for you. The c2c app is also ideal for buying all UK train tickets, without having to pay any booking fees.

GET LIVE TRAVEL UPDATES AND PUSH NOTIFICATIONS
Travel with real-time information such as train times, platform information and car parking availability. Sign up to push notifications to hear personalised journey updates based on your itinerary, important updates affecting travel across the c2c network, and information about expiring tickets you may have bought. You can also see ticket office opening times and station facilities to help you plan your journey.

EXCLUSIVE SMARTCARD BENEFITS
Order a c2c Smartcard and manage your Smartcard train tickets. Check how much credit you have in your account, see the loyalty points you've earned, and any e-vouchers received from Automatic Delay Repay. Use your credit and loyalty points for money off future c2c tickets.

For more information about c2c trains and the c2c route, visit www.c2c-online.co.uk.

Ratings and reviews

What a shame. Used to work fine, was able to buy a ticket, load onto Smartcard and done. Now twice it gets you to the payment page then says you have timed out. My phone is saying this app was last updated in Mar 2023 - and there are no other available android updates at the moment. For an app to be efficient there should be regular fixes. Not only that - you have tried to avoid queueing only to find out you have to anyway.

BE AWARE - This is not a c2c service. Full story: i got a ticket and selected load on smartcard, upon getting to the station, i found im not carrying my smartcard, i went to the counter to find out that i cant use this ticket and i need to buy new one, because "we are not the same company" so the app says c2c, the person at the counter has an uniform of c2c, but "we are not the same company" to make it better i asked for refund and they charge 25% of the cost for the refund. Not recommended.

The app has a bug and it hasn't been addressed yet. I emailed C2C but no response yet. When I go to live travel it either crashes or it tells me that "you've been away too long and while you're away we're making improvements in the background" or something to that effect. Before I wrote this post I read through the latest reviews and they're all 1-star and with the same issue, and it seems that C2C doesn't care. This has been going on for weeks if not months. Sort it out C2C.

What’s new

• You can now request refunds online — quick, simple, and processed within 5–10 working days.
• Check live car park availability under Live Travel → Stations.
• Travelling to London with family? The Family Travelcard is now available to buy through the app!