
Brittany Gonzales
This app was awesome. However, this last update on 9/15/25, made it unusable. I tried to log in, and it said no one associated with my account was active and to try another account. I freaked out when I saw that because my son is active. So I turned on my computer and logged into the Peak site with no problems and our info is there. So my account is active. I then uninstall and reinstall the app. Now it won't go past the "loading" your info page. It's forever loading.
2 people found this review helpful

A Google user
This app is pretty useless for anything other than just looking up your ID numbers. The login process gives me an error every single time I log in so I have to do the same steps 3 or 4 times to even access my information. Information about my account is inaccurate, it's completely non-functional for communicating with anyone when you need help, uploading documents, or making requests through the app. Because the app is not effective nor efficient, I'm forced to call in. Wait times are crazy.
67 people found this review helpful

Breena Tafoya (Bree)
more than half the time I try to log in, it won't let me. I try my fingerprint and typing my password but it goes right back to the login part every time.