Renee Barfield
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Definitely need a better way of connecting with the inmate at visit time than how it's set up now. Calling each other back n forth just wastes precious time. And id like to see the screen have a panaramic option also ability of taking screenshots. As a company you need to realize This app isn't our choice to use. It's the jails requirement. Try making it easier for families and less expensive. why can't a visit be scheduled for the same day if we're paying for it?
5 people found this review helpful
Erica Wilson
So i am using an lg phoenix 4 and i think i figured out how to use thins thing. Download this app, yes, but schedule your visits and such through chrome or whatever web browser, and even start the visitation through the browser, but when its time to get the video visit started, come back to this app and click on the name, there should be a green dot beside it if theyre online. I was having issues with audio and video in the browser, doing what i did fixed all that.
71 people found this review helpful
Phillip Knepper
I would give it negitive stars if I could, it constantly drops calls and it is non stop booting u from the app causing u to sign back in and re do whatever it was u were doing. It's really sad that not only is it really expensive to talked to your loved ones but to then get disconnected from them when they only have limited time to talk is super frustrating. I'm uninstalling this app amd I'll use rhe website.
12 people found this review helpful