NYC Pay or Dispute

NYC Department of Finance

About this app

Following are the key features supported by the app:

· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.

Ratings and reviews

Simple to use to dispute a parking ticket that was not valid. Easy to upload photo evidence and explain your case EDIT 10/2024 just got my first ticket in a long time. Tried to use the app to pay, but it doesn't let you get past the Payment page. It gives 4 options to pay, eCheck, Credit/Debit card, PayPal or Venmo. I have tried ALL 4 methods, but they all go to a Billing Information page where you enter your name, address, phone, etc... but it gets stuck there. No button to continue.

Tickets don't show up before the 30-day mark, and you are left to pay an increased amount. If you have the physical ticket, it's not a problem as you can scan it. They also charge a service fee for who knows what. Other than that, it's easy to dispute and pay using the app. Would be nice if you could save your vehicle and have a notification if said vehicle had a ticket and/or the ticket was close to past due date before they increase the amount.

This app makes an otherwise painful process easier. It was a synch to dispute my ticket then ultimately pay it when the dispute didn't come back in my favor (as much as I can still disagree with that ruling, it's not the app's fault!). Only two hitches were: My ticket didn't appear in the app immediately, but adding it was easy enough. Secondly I'd have liked to see the service fee show up before the checkout and maybe some explanation about what it's for.

What’s new

Minor performance improvements
Updated plate type list