Aetna Vision℠ Preferred

EyeMed App Support

About this app

The Aetna Vision℠ Preferred app gives you the ability to:
- View your benefits and eligibility
- Find an in-network eye doctor
- Get special offers in a snap
- Check your claims
- Get your ID card with a quick shake
- Set reminders to get an eye exam
- Set reminders to change your contact lenses
- Securely store an image of your prescription
- All of your personal information is secure and only viewable by you

Ratings and reviews

Okay, someone please fire the developers of this app or better yet their managers too. There are soo many issues with logging in and clicking onto fields in order to type in information from a mobile device. Plus, when registering you don't get a confirmation verification email, like they promised. And no, it's not in my spam folder, but I can assume that their brains are most certainly!

Totally unusable. Can't log in. Can't register. Aetna member ID and credentials don't work. Contact number doesn't have an option to speak to a representative. Simply the worst app I've ever tried to use, which is particularly frustrating considering that it's for something as important as healthcare.

No option to remember login, no biometrics login option, no option to see manually submitted put of network claims. Good part is, it shows the ID, dependents, and ability to submit claims from the app. Not bad overall, just a nuisance to login again and again by entering username and password.

What's new

Thank you for your feedback! New in this release:

- We made some minor enhancements to the App.