felyx: E-moped rentals

felyx

About this app

Ride through the city with felyx — your app for electric moped 🛵 and e-bike 🚲 rentals.
Open the app, find the nearest e-moped, reserve it, and you’re ready to explore! 🌆





🌍 ONE APP, TWO SERVICES, ALL ACROSS EUROPE 🌍

Get access to one of the largest shared mobility networks in Europe.

Ride with felyx in The Netherlands & Belgium: Amsterdam, Rotterdam, The Hague, Brussels, Eindhoven, Antwerp, Delft, and Nijmegen.

Ride with Cooltra in Spain, Italy, Portugal & France: Use our electric mopeds in Barcelona, Madrid, Valencia, Rome, Milan, Paris, and Lisbon.





✨ PERKS OF THE FELYX APP ✨

🕑 Free Reservation: Reserve an e-moped for free for up to 15 minutes.

🎁 €15 Free Credit: Invite friends to ride! When they take their first trip on our electric mopeds, you both receive credit for your next rides.

🅿️ Pause Mode: Need to make a stop? Use pause mode at a reduced price to keep your e-moped reserved just for you.

🔋 Battery Status: Check the battery charge of every vehicle before booking.





📲 HOW DOES FELYX E-MOPED SHARING WORK? 📲

📱 Register in minutes: Easily register in the app. Add your documentation and payment information, and you’re ready to ride.


🔍 Spot & rent: Find the closest felyx e-moped in the app and book it with just one tap.


🚀 Start & go: Start the moped in the app and drive anywhere quickly and easily. We make sure batteries are full and maintenance is taken care of.


🅿️ Park & finish your ride: When you arrive, park the e-moped within the service area according to local parking rules and end the rental in the app. Payment happens automatically — no hassle.





❓ FREQUENTLY ASKED QUESTIONS (FAQ) ❓

How much does felyx cost?

Check the latest prices anytime in the app. Want to pause your trip? Use the pausing mode at a reduced rate.



Do I need a driver’s license?

To rent an e-moped, you need a Class B, A, or AM license. For e-bikes, no driver’s license is required.



Can I drive and park outside a service area?

You can drive outside the service zones shown on the map, but starting and ending a rental is only possible within those areas.





🏢 ABOUT FELYX 🏢

We are a Dutch scale-up with ambitious plans for sustainable, shared urban mobility.
Want to know more? Contact us at [e-mail] or visit our website.

Ratings and reviews

I love the service. But the app keeps asking me to log in every 2nd time I open it.. and your password policy is too strict, so I must keep coming with new passwords, which can't be stored in any manager, so I keep forgetting them. It's not been like this before, but recently it's been too much and I realise I started using your competition more just to avoid the app hassle

Works fine until you experience issues and need to contact customer service. Couldn't park my vehicle due to server problems at Felyx for half an hour. Their contact number doesn't pickup and cancels the call after 6 minutes automatically. They finally guarantee that you won't have to pay for the ride during the server problems, however they still charged my account for that ride. There are better options for shared vehicles. Both regarding to price as well as customer service.

Most expensive experience ever: I've used the service for quite some time now and I can tell it is not convenient at all. Scooters are decent, but more than 14 euros for barely 15km is a robbery. The app keeps crashing before ending the ride, which costs more time and, thus, more money... Not recommended. I will go to Check and see if I'll have better luck.

What’s new

- Various Bug fixes and improvements for improved performance and stability