Bank of Scotland Mobile App

Lloyds Banking Group PLC

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About this app

Secure, convenient, on the go

Discover why millions of current account customers choose our app.

Stay on top of your money with customisable tools that help you keep track of your day-to-day spending and stay ahead of your bills.

EASY AND SIMPLE ACCESS
• Use your face or fingerprint to log in faster and more securely.
• Just open the app and explore your spaces to get quick access to everything you need, from balances and savings to pensions and investments.

CONTROL FOR YOUR CARDS
• Whether your card is lost, stolen, or simply misplaced, relax knowing you can freeze it, order a new one or look up your card details.

BE IN THE KNOW
• Stay ahead of your bills - your upcoming payments summary lets you know what’s being paid and when.
• Spending insights helps you understand where your money goes every month.
• Check your credit score and get personalised hints and tips to help you stay in control of your money and move closer to your big dreams, like getting a new home.
• Never miss important updates again: personalise your notifications to stay on top of everything.

IN FOR A PENNY
• Make every penny count with Save the Change. It rounds up what you spend on your debit card to the nearest pound and moves the change into a savings account.
• Get cashback from your favourite retailers with Everyday Offers.

HOW WE’LL CONTACT YOU
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any text messages we send you will come from BANKOFSCOT. Be aware of any message that differs from this – it could be a scam.

IMPORTANT INFORMATION
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

You must not download, install, use or distribute our Mobile Banking apps in the following countries: North Korea; Syria; Sudan; Iran; Cuba and any other country subject to UK, US or EU technology export prohibitions.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Everyday Offers is available to Bank of Scotland current account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Fingerprint Logon requires a compatible mobile running Android 7.0 or higher and may not work on some tablets.

Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Ratings and reviews

Can't approve transaction with the app open, the notification doesn't lead anywhere. furthermore, the stupid phone call confirmations code requires you to listen to some gimp tell you "I didn't quite get that" a few times instead of just using text. Lastly, support are useless in freezing cards in case of emergency.

Transaction confirmations don't work! If I try to make a card payment, the approval screen only appears if the app is NOT already open when I make the payment. And for this latest payment it's sending push messages asking me to confirm if the transaction is genuine, but the message leads... nowhere. And there's nowhere on the app to 'find' this screen either, so I'm stuck in a pointless loop where the transaction gets declined EVEN THO I've approved it (?!), and I can't confirm it to try again

Worked brilliantly until lastest update which manages to ruin it completely. 1. It now groups accounts how it sees fit rather than in the old way that you could customise. Removal of basic functionality for users. 2. Worst of all is that it now logs you out as soon as you navigate away from the screen, meaning multitasking is now impossible without a pen and paper at hand. Utterly moronic developer choice.

What’s new

We're always working in the background to keep things running smoothly. If there’s something new, we’ll let you know.