4.1
325 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust.

Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more.

Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals.

App features:

Get Care Now
• Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams

• Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center

• Chat with patient support


Appointments
• Book televisit or in-person appointments, manage upcoming appointments or review previous appointments

MyHealth
• Access your personal health records and get details about your visits, medications, labs,
tests, screenings, shots and more
• Maintain personal details and emergency contacts

Care Programs
• Get real-time support from Sanitas nurses and health coaches

• Engage in personalized care programs to manage your conditions and health goals

• Get alerts and notifications from the Sanitas
care teams
Updated on
Apr 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Health and fitness, and Device or other IDs
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
320 reviews
Cameron Halket
June 29, 2023
TERRIBLE APP! It won't recognize your web login info. To create an account on the app you must give your date of birth -- but you can't enter numbers, you can only open a calendar which defaults to today's date and has no way of changing the year! All you're left with is to scroll back, one month at a time. I chose to uninstall the app instead of scrolling through some 700+ months. RIDICULOUS!
16 people found this review helpful
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Sanitas USA Inc.
August 14, 2023
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please reach out to me at jaller@mysanitas.com so I can assist you personally in resolving the issues you've encountered. We appreciate your patience and look forward to addressing your concerns.
London L
May 15, 2024
Update: Sucks *ss. Don't get involved with this BS. Just run. Gathering the information they want is excessive, and it kicks me out every month. The first time you sign up is different from the second. Update: I had to sign up from scratch for the 3rd time, and it will not accept my NAME. This app is a waste of time.I have done 3 dr visit and 2 phone calls over 3 months and still don't have 4 out of 6 matainace meds.
Did you find this helpful?
Sanitas USA Inc.
May 1, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at jaller@mysanitas.com. Thank you.
Chad Stoianoff
June 8, 2024
When you go to the payment section, it won't let you scroll down on the Android app to hit continue and therefore you can't make the appointment. I have to go to the website instead of the app, so I can do this. Seems like an easy fix but truly disappointed.
1 person found this review helpful
Did you find this helpful?
Sanitas USA Inc.
June 13, 2024
Thank you for bringing this issue to our attention. I apologize for the inconvenience. I have reported this problem to our technical team, and we are working on a fix to ensure this doesn't happen in the future. You can send me an email to jaller@mysanitas.com if you need any additional assistance

What's new

Bug Fixing