
Sarah
Every time I try to connect it, it always cuts off. I have to either be on Wi-Fi or not be on Wi-Fi. They will not refund your money even if the call never connects or there's a problem. You might be lucky to get the call rescheduled. My system says that there is a bug in the app, so it needs to be fixed immediately! Super crappie app, and it's a money stealing racket!!
44 people found this review helpful

Rhonda Michelle Henry
I just sent this text in an email to the developer. I will post about any update. I have been trying to send messages for weeks now to an incarcerated friend and your ridiculously dysfunctional app skips back and eraser the message and forces me to start over. That, or it skips and you have to go back and start all the way over selecting the state and location and everything. This is the WORST! IT IS SHAMEFUL!
72 people found this review helpful

Sherri Montgomery
was able to send commissary a few times but now the app tells me my log in information isn't correct. When I use the phone number to make a deposit, it charges more than TDCJ available apps do. it's insane to have so much trouble getting money to my son and so expensive via phone as I sent $100 but all he got was $89.30 of it. That's a over 10% charged in fees! Not my choice of funding my inmate but every other option I have tried redirects me straight to this overcharging, dysfunctional app.
7 people found this review helpful