Huddle House

Huddle House

About this app

Welcome to the Huddle House® App. The Huddle House® Rewards Program is the easy way to stack plates, earn points and pick your rewards! Find a location near you and order ahead. Earn points with qualifying purchases and get rewarded with free food, deals and more. FEATURES 1. EXCLUSIVE REWARDS & OFFERS: Use your points to unlock exclusive rewards of your choice, including: free food, birthday rewards, special offers and more. 2. EASY MOBILE ORDERING & PAYMENT: Order ahead with just a few taps. Place your order through your phone, pay, and choose your preferred dining method. We’ll handle the rest. 3. EARN REWARDS: Make every order count. Download the Huddle House® app and receive points with every qualifying purchase. Redeem in our exclusive Rewards marketplace. 4. FAST REORDERING & FAVORITES: We’ll remember what you like and how you like it. Easily access your previous orders and quickly reorder your favorites. 5. FIND YOUR NEAREST LOCATION: Find Huddle House® restaurants near you, whether you’re at home or on the go. 6. SHOUT OUTS & FEEDBACK: Want to let us know how we did? Share your thoughts and experiences with us. Rate your most recent orders and give us valuable feedback to help us improve. Terms and Conditions apply. About us…Huddle House® is the host of family and friends, brought together by good food, cooked-to-order and served from the heart. From our first restaurant that opened more than 50 years ago in Decatur, Georgia to each community we operate in today, that’s the simple idea that brings us together every day. Get to know us better by visiting www.huddlehouse.com and follow us on Facebook and Instagram.

Ratings and reviews

App is okay. But doesn't have a cancel option. I placed an order. I shortly received a call stating they were out of certain things and needed to "modify" my order. I told them "no, just cancel it" to which i was told please go and cancel in the app because they couldn't do it for me. Except there isn't any way to do that. So now im stuck waiting to hopefully get my money back when they call corporate. Otherwise this company just stole $22 from me. So yeah, flawed app

This app is God awful. The prompts are barely English, there's no rhyme or reason to the store lists for choosing your favorite location so you just have to scroll until you find it. There's no option to add more of most sides. Its also impossible to order regular buttermilk pancakes with butter. You're prompted to "select at least one" of the options to modify them before you can move on and the only one is "no butter". I don't know why I expected the app to be much better than your service.

Unable to view order, order status, and previous orders. Unable to leave feedback. Placed an order and only shows active rewards points, but the feedback button claims my account is inactive. Very similar experience at the restaurant itself with lying about wait time, the wait itself, and missing items (after arriving 3 minutes after it was supposed to be ready with no other customers). I used to love this franchise, but now I can't stand it.