
Brandi Cruz
For anyone not able to login with Google, I was able to fixed mine by creating a new account. It linked my information so I still have access to my card balance and what not. Hope this helps. To the developers, I shouldn't have had to create a new account when I had an account that used my Google login. I don't remember setting up a password when I created the first account. That could be the root cause, but seem like it wouldn't be an issue if the app didn't continue to drop data upon updates.
368 people found this review helpful

Anthony R Pazda
This app will not load after you open it and go thru the steps it calls get started!! It never goes past this stage!!?? It is not usable and it's very frustrating and annoying to deal with your application which I really need to have access to as it will save me a lot of time and hassle by getting the Octapass done before I get to the clinic to donate. It was working before I had to switch to a new phone?? Why it won't let me load it is hard to deal with!!!??!
48 people found this review helpful

Trinity
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App signed me out and can't sign back in, saying it can't verify my information as a previous donor, even though it works fine on my pc. I do have an older phone and many applications are indiscriminately forcing incompatibility with my device, this may be similar issues. The only other thing that could be related is other applications periodically sign me out and have no ability to sign back in/signs in improperly, and the only solution is to wait sometimes a day for it to clear up. Can't see $
20 people found this review helpful