![](https://play-lh.googleusercontent.com/a-/ALV-UjV0v7PPFXIOrukHMvKq0rWJoPO_WDbfATjlxtLqE9QFWkc44Kmj=s32)
Alesa Grant
The new app is worse than the old one, and that's really saying something. I see no option now to get a rewards barcode if I don't order pickup or delivery. I always order in store to eat in, and that's not going to change. Yesterday I sent my receipt to their excellent customer service team, and they added my points promptly, so that's an option.
5 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVQNfLJN-D3qQ-Sy83WXjJkWX67AzJ78rzSU_bz6G9Lbexnw1ew3w=s32)
Nathan George
Horrible user interface. Besides getting locations wrong constantly, and the fact it won't let you reorder an order from just any location, just THAT location. It will let you make an order get all the way to the end, then just say that selected location doesn't carry that. Also, it won't save payment info. There are way better apps for food places at this point. There are too many good ones to have an excuse to have a bad one. So one star, and just won't get food them there. 😒
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjW2u0jD2Sr8hUxdM6sW21FoPVEws7FwMtu-h320giS47yhjzeHsYA=s32)
Linda L
Scanning the QR code on the app didn't work to claim reward points, so the staff told me to scan the barcode on the receipt. However, since I got takeout, I tried to scan the receipt when I was back at home but got an error: "Guest not within range of a Pokeworks location." Nowhere on the scan page did it mention this detail. This app is even worse than the system they used before, which is pretty bad.
6 people found this review helpful