R Vel
This app is trash. Doesnt allow access to all your accounts unless you switch to mobile version. When you deposit a check, there is no evidence of the deposit until it clears 2 or 3 days later. It contradicts the email you received when making the deposit. In general, the app is as trashy as banking with BPPR. Unfortunately, in PR, lack of competition has established BPPR as the only option and BPPR dont feel any pressure to up the game as banks in the mainland are forced to do.
1 person found this review helpful
Banco Popular de Puerto Rico
October 16, 2024
Hello. Please contact us through chat popular.com/chat or call us at 787-724-3655 so we can assist you in this regard. Thank you.
Richard Schell
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The "Easy Deposit" features has not worked on my last two phones, a Pixel 7 and a Pixel 6. Every time I try to take a photo of a check, I just get a blank screen with a blue rectangle. There's clearly something wrong with the app's use of the Camera API. If smartphone deposits are important to you, steer clear of Popular until they solve the issue.
76 people found this review helpful
Banco Popular de Puerto Rico
April 2, 2024
Greetings. We would like all of our customers to have the service available, however at the moment we have selected a group of customers to ensure that the service is working properly. We will be evaluating periodically to continue adding clients. Please, contact us via chat popular.com/chat in order to verify your eligibility to use Easy Deposit.
C Zar
This app is perhaps the most inadecuate banking apps I have dealt with ever. I lived in many states and did local banking with many financial institutions but none this had. The interaction is very limited and apparently it was designed by a novice developer. To this day I have not been able to make a transfer from one account to another and that's just the beginning.
59 people found this review helpful
Banco Popular de Puerto Rico
June 23, 2021
Hello! We would like to assist you with this inconvenient. You can contact us at the following chat: popular.com/chat Also, you may contact us at 787-724-3655. Thank you!