Telehealth by SimplePractice

SimplePractice

About this app

Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.

Ratings and reviews

As other reviewers have mentioned, the app cuts off your call if you leave it - makes scheduling the next appointment very difficult to do! Also, the app took over my phone and put it into call mode, making the audio connection to my car fail. Only after taking away its permissions did the problem resolve itself. Besides that, it is fairly easy to use. Just has some pretty annoying quirks that make me choose the web version every time.

It works fine if you're IN the app, but don't try to multitask, like look at your calendar or prescriptions, it will not run in the background. Trying to jump back to the app can cause a nonstop "loading" message, and I have to completely kill the app and click my link again, taking up time during my appointment. (Pixel on Android 16 QPR1)

Every time I have to use the app on my phone, I have some kind of audio issue. Today, the app would not allow me to use a Bluetooth audio device and did not even show any audio device in the settings, so the only option was to blast the sound through the phone speakers. It is ridiculous. A medical app should support PRIVACY above almost everything else.

What’s new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes multiple improvements for video appointments. For seamless access to video appointments, we recommend updating to this version.