
David Berry
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Update 10/2025: still broken 9 months later! The app is absolutely broken. You cannot use two payment methods on the same order on the app, so if you have a gift card with a balance below your order, you can't use it, and Subway won't cash it out. You're supposed to be able to use the app to pay, but that is broken, too. Ordering with app ALWAYS fails, and I've tried ordering to pick up in 4 stores in 2 states. I've got $20 of unusable digital gift cards because they only exist in a broken app!
375 people found this review helpful

Ghastly Sunflower
If I could give zero stars, I would. Zero stars for the app and zero stars for your website both of which are unusable. The app never loads never keeps me signed in, and half the time my correct password has to be changed because for whatever reason, the app won't recognize it. On your website I can order things, and it will kick me out force me to sign back in and have emptied my cart. there is no point having an app or a website if they aren't going to be operable.
610 people found this review helpful

Bre W.
Awful. I have more glitches and problems with this app compared to any other food ordering app. Want to log in? Error. want to sign up? Error. Want to claim points for the purchase you just placed? Error. So basically, it's worthless being a member because the app won't let you log in to save the points. Or it'll act like it's going to work and then crash. I've been having this problem since December, have updated, uninstalled and reinstalled multiple times and still nothing. Very Upsetting...
1,188 people found this review helpful