COTA Plus

Via Transportation Inc.

About this app

COTA Plus is a first of its kind service, which integrates technology with a transportation solution to provide customers with further access to jobs, healthcare and more.

Just download the COTA Plus app today, book your trip and travel with ease!

Customers can travel within the designated Grove City zone that includes service to Mt. Carmel Grove City and Southpark Industrial Area. Customers can request a ride using the COTA Plus mobile app and within 15 minutes, a COTA Plus vehicle operated by a COTA driver will respond and arrive to the pick-up location.

Try this new on-demand service that is guaranteed to change the way that you think about travelling. We look forward to seeing you on your next journey. Just click, pay, and go!

Love our app? Please rate us! Questions? Call 614-228-1776.

Ratings and reviews

Extremely unreliable, I consistently run into an issue where drivers will sit in a parking lot for 15+ minutes at all times of the day. I will call a ride 20 minutes before you would need to leave if driving a car and they will be '5 minutes away' for over 20 minutes and not only will I be late but I will have wasted half an hour of my time getting ready early only to have to Uber somewhere anyways. If you have the money, just use a nother service. The only upside it that this is cheap.

Overall useful, but the app needs worked on. I tried to get a ride for 10 minutes, and it finally gave me one...with a 29 minute wait. The bus they gave me passed me by 2 minutes earlier and was going almost exactly where I needed to. And this isnt a rare event. I work 5 days a week, using it each time, and this happens at least 2 times a week. Also if you use it, you have to confirm your location first (which is wrong half the time), which is the opposite of most ridesharing apps.

Needs improvement, but very useful service in general, good people working in Cota. I suggest an entire revamp of services. For drivers: optional customer tracking and also a way to rate passengers so that Cota can better accommodate people who will actually use the service appropriately. For passengers: A revamp of all services, that being; Customer services times, call center sourcing, GPS routing (which is just bad overall), app software and GUI, but lastly the zoning and overall response.