4.7
27.8K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The updated Principal® app makes it easy to keep on top of your retirement savings and gain insights to help you reach your financial goals. Download and use the app to:

• Complete simple transactions and quick check-ins: view account balances, roll over funds, change contributions, adjust investments, and more
• Discover financial education to help build your confidence and make progress in budgeting, saving, debt payoff, and more
• Learn from tools like our personalized Retirement Wellness Score to see how you’re tracking toward your retirement goals
• Find your insurance information

The availability of information and functionality will vary depending on your plan type(s).

To make changes not available on the app, visit principal.com.

Some screens may contain more information than is illustrated in the samples.

This document is intended to be educational in nature and is not intended to be taken as a recommendation.

Insurance products and plan administrative services provided through Principal Life Insurance Co., a member of the Principal Financial Group®, Des Moines, IA 50392.

Visit our online privacy policy at https://www.principal.com/privacy-policies

© 2024 Principal Financial Services, Inc.
3729939-072024
Updated on
Oct 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
27.1K reviews
Steve Noble
August 10, 2024
S-L-O-W and kind of clunky. Less intuitive and harder to find information or make changes. Unavailable for a period on June 1 2024. Since the app is all many customers see of Principal, you'd think they'd make more of an effort. Older versions were better. Shake that... Also, why should you have to re-sign in to the app to send a message???
2 people found this review helpful
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Principal Financial Group, Inc.
August 26, 2024
Hi Steve - We're sorry you had a negative experience. If you have questions about your account, please give us a call at 1-800-986-3433. If you're having an issue with the app, please shake your phone and report a bug so we can better assist you.
Michelle Arena
June 7, 2024
Tried for 20 minutes to take photos of a check for a rollover. Repeatedly tells me to move close and further away, back and forth over and over again. Takes like 5 minutes before it will let me take a photo manually. then it tells me the perfectly in focus photo is too blurry to read. Don't include mobile deposit in your app. If it doesn't. Work. And before you tell me to contact support. no. You've already wasted enough of my time. Just fix your app.
3 people found this review helpful
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Principal Financial Group, Inc.
June 28, 2024
Hi Michelle - We're sorry you had a negative experience. If you're having an issue with the app, please shake your phone to report a bug and we'll work with you directly to resolve it.
Jaeho Yi
August 29, 2020
Recently, it was taking forever to load the financial data. I was told it was when i use bio log in, unfortunately it's on all log in. Since yesterday, 8/28/2020, it won't load at all. I even restart my phone, reinstall the app, but no luck. Please stop trying to improve what's working well... each time you try to improve, it seems get worse. Very frustrating
4 people found this review helpful
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Principal Financial Group, Inc.
August 29, 2020
Hi Jaeho - We're sorry you had a negative experience. We were experiencing some technical difficulties this morning. Would you mind trying again? If it still doesn't work for you, please shake your phone to report the bug or email us at DLCRPMOBILEANDROIDDEV@exchange.principal.com so we can work with you directly to resolve this.

What's new

UX Improvements