4.5
352K reviews
10M+
Downloads
Content rating
Everyone
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About this app

With the CieID app, you can access the online services of public administrations and private individuals participating in the "Enter with CIE" program.

Activate your CIE credentials (level 1 and 2) at www.cartaidentita.it, open the app, and set up simplified access. You can authorize access from your PC simply by:
- scanning the QR code on the access request page from the app and entering the CieID app code you created during device certification; if biometrics are enabled, access is even easier because you can use it instead of the CieID app code.

Or

- entering your CieID credentials (username and password) on the access request page will receive a push notification in the app that you must accept using your CieID app code or biometrics.

If you access the online service from a smartphone, authenticate with your CieID credentials or open the app and enter your CieID app code. Use biometric recognition if enabled.

If you have a smartphone with Android 6.0 or later, equipped with NFC technology, you can choose to log in with the highest level of security (level 3). After receiving your Electronic Identity Card, open the app and register your card by entering the eight-digit PIN and tapping the card against the back of your smartphone when prompted.

The CieID app also offers a PUK recovery feature for citizens with an Electronic Identity Card who have associated an email address or mobile number with their digital identity.

Accessibility statement: https://form.agid.gov.it/view/66413cb0-88cd-11f0-beb7-df733bfc235a
Updated on
Oct 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
350K reviews
Karen Tasso
June 16, 2023
An app that's made for you to login on government service pages. That means: burocracy for nothing. They could have made a website that recognises your ID. They could have just made it simple for you to have a normal login with your id number or codice fiscale number. But no. They had to complicate things and connect the website to the app, but the website doesn't recognise it and keeps telling me that there's no app installed. Ridiculous. People like to complicate things that could be simple.
49 people found this review helpful
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Istituto Poligrafico e Zecca dello Stato S.p.A.
June 19, 2023
Gentile Utente, utilizzi il browser Chrome e non attivi la modalità in incognito. Nel momento in cui si presenta la pagina di errore, prema sul pulsante dello store e poi “apri” all’interno della pagina dell’app. In alternativa può provare ad utilizzare il flusso in modalità desktop+smartphone https://www.youtube.com/watch?v=yJg9BC2hPt0.
Oscar Capocci Belmonte
August 1, 2024
Horrible. What is the point of having the app if it still demands a SMS authentication? It keeps going around in circles. Absolutely useless if you are abroad. Designed to make your life more difficult. Does not work with mobile numbers outside Italy. Even if you have your PIN, PUK and the id card in front of you. It always ends requiring an SMS that never arrives. It is impossible to activate your new CIE.
10 people found this review helpful
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Istituto Poligrafico e Zecca dello Stato S.p.A.
August 3, 2024
Gentile Utente, per registrare la CIE con le credenziali di livello 3 (PIN, carta e telefono) è necessario avere le 8 cifre del PIN e uno smartphone munito di connettività NFC attiva. La invitiamo a visionare il seguente tutorial: https://www.youtube.com/watch?v=yJg9BC2hPt0
Shabir Hussain
April 3, 2023
Hi. It's very annoying and time-consuming to scan your card with NFC after each and every login. If I registered my card with my device, why I have to repeat all the steps over and over again for every site to enter with CIEID. Rather SPID once install and configure is much easy and fastest way to enter any site. Sorry but poor experience got and disinstalled it. Thanks a lot.
54 people found this review helpful
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Istituto Poligrafico e Zecca dello Stato S.p.A.
April 6, 2023
Gentile Utente, la ringraziamo per la segnalazione, cercheremo di migliorare il servizio prendendo spunto dai vostri suggerimenti.

What’s new

In questo aggiornamento abbiamo risolto alcuni bug e inserito dei miglioramenti sulla base dei vostri suggerimenti.