4.3
29.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The NS app is the official planning application for the Dutch Railways.

The app has the following features:

- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip


Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.

The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.
Updated on
Jun 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
28.6K reviews
A Google user
November 5, 2019
Great helpful app! The developer responded to my earlier review regarding how to change the text to English! "Please go to 'Meer', select 'Instellingen and select 'Taal'. There you can change the language setting of the app from Dutch to English." I did this and it works! You just need to press one of the menu items at the bottom to refresh the screen. I had already found it very helpful. Now I would give it 6 *.
42 people found this review helpful
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Nederlandse Spoorwegen
November 4, 2019
Please go to 'Meer'select 'Instellingen and select 'Taal'. There you can change the language setting of the app from Dutch to English. With best regards, NS Development-team
J L
November 10, 2020
I am unable to log into the app, even though I can log in on the website. Also, the app lacks in-app registration, and registration through the website from mobile is a painful experience, and keeps switching back to Dutch. I was unable to accomplish my goal (registering a bike). It seems silly that you need to install a complicated phone app to take a bike on a train, and you can't simply add a bicycle tariff from a normal kiosk at the train station. Not tourist-friendly.
6 people found this review helpful
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Nederlandse Spoorwegen
November 10, 2020
Hi, How unfortunate. We apologize for your bad user experience. We will process your feedback and we will look into the matter. With best regards, NS Development-team
Chris JF
May 13, 2024
This is a review mostly about the train service itself. This train service is awful every train I've taken today has been delayed with no valid reasons. 1 minute at Rotterdam blaak, 6 minutes at Rotterdam Centraal, 8 minutes at Gouda. These timings are CONPOUNDED, so they end up being a delay of more then 15 minutes. Very nearly causing me to miss my government appointments! Very disappointing from the Netherlands, a poor showing of its world class infrastructure.
3 people found this review helpful
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What's new

As Johnny Cash once sang, “I hear the train a comin', it's rolling round the bend.” Well, now you can feel the night mode rolling out in our app! Starting today, dark mode is available in the NS-app, perfect for night owls and early birds. Switch to a cooler, darker theme for a more comfortable viewing experience. Will you be on board?