Hello Bank Belgium

3.5
9.99K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Hello bank! is a banking service which is 100% mobile. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts.

The application is:
• Completely secure:
You access our banking services using your own unique Easy Banking code, which you set up. You receive the same level of protection as you already enjoy when you use your bank card and PIN.
• Has a full help service:
The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions.

To try Hello bank! free of charge: install the app

The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending.

A few useful features:
• You can log in with your fingerprint if your phone is equipped with this option.
• The Bancontact function: this enables you to make payments via your smartphone by using the QR code .

As easy as saying "Hello!"
1. Download the free app
2. Submit your request from the app (takes no more than 4 minutes!)
3. Your Hello box and card reader are sent to your home address
4. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them.

Like to know more? Just ask!

Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm).
Or send an email to info@hellobank.be or read our FAQs at: https://www.hellobank.be/faq

Hello bank! from BNP Paribas Fortis.
Updated on
Mar 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
9.75K reviews
Sarah D
April 9, 2026
You can only use the app to open an account. App crashes before you can even create said account. 👌 - Edit add: your helpdesk number and general customer support number (41 41) give the busy signal?! Some impression for candidate customers
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BNP Paribas Fortis
April 9, 2026
Hello Sarah D, thank you for your feedback. That should not happen. It is best to contact the helpdesk at +32 2 433 41 45, so it can be checked what is causing this problem.
Oguz
March 9, 2026
Devs are so out of touch with tech, switch to ING, their apps work with every OS and ROM! (don't advise me on anything, it's none of your business what kinda phone I use)
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BNP Paribas Fortis
February 17, 2026
Dear Oguz, thank you for your additional review. We advise to only use official software released by/for Android and iOS. Using custom software or ROMs may result in bugs, crashes,... Our website has more info regarding the current compatible software: https://www.bnpparibasfortis.be/en/public/individuals/daily-banking/payments/easy-banking-app
William Gaugirard
April 5, 2026
edited again Works great, devs listened and even added some of my suggested features.
2 people found this review helpful
Did you find this helpful?
BNP Paribas Fortis
March 11, 2026
Hello William, thank you for your feedback. We will pass on your feedback internally. If you have more feedback or suggestions, you can submit this on our website: https://www.bnpparibasfortis.be/en/public/customer-flow/suggestion. You can also contact us at the number 02 762 90 00, then we will check the app with you. Best regards ^KC