
David Petit
Quite difficult to manage my account. Often has errors and bugs, many of which require clearing the cache, reinstalling the app, or getting customer service to fix. Recently my account was credited with $25, but when I went to buy a 28 day subscription, I found there was only $24.88... Not a lot of money, but not 5-star quality
Hey David Petit, thanks for your feedback. We'd like to look into this for you. Would you mind contacting us via in-app feedback or sending us an email at app.feedback@amaysim.com.au with your Google username, amaysim mobile number and email address linked to your account? We'll then be in touch ASAP. Thanks again

Amy Gullickson
I bought a SIM online and got it in the mail because amaysim has international roaming with pre paid accounts. (Telstra quit having that over COVID) . I had a last minute US trip come up before I'd made the switch, so I did it and hoped it would work before I got in the plane. process was easy because I had an account from ordering online and switching my number over to about 10 minutes. Their website had really clear directions and it was smooth as. So grateful!
3 people found this review helpful

Othman Mokrani
28 day renewal means you pay 13 "monthly" payments a year. when you try and switch to a cheaper plan there are always errors that waste your time and make it so if you want to switch you have to go through customer support which is an absolute bore, when I chose to restart instead of switch it took my money straight away with no errors, overall this company is a money hungry corporate slop machine with bad coverage and even worse data plans, would not recommend at all.
Hey Othman Mokrani, thanks for your feedback. We'd like to look into this for you. Would you mind contacting us via in-app feedback or sending us an email at app.feedback@amaysim.com.au with your Google username, amaysim mobile number and email address linked to your account? We'll then be in touch ASAP. Thanks again