ING Australia Banking

ING Australia

About this app

Spend LESS time doing MORE. With the ING mobile app, you can bank anytime, anywhere.

KEY FEATURES
• Pay with your phone via Google Pay using your Orange Everyday card
• Round up your eligible transactions to help you save faster
• See your account balances in the ING Widget

OTHER COOL STUFF
• Make real-time payments with eligible accounts (NPP Payments)
• Change your Pay Anyone limit
• Benefits and rebates tracker
• Choose to check the balances of favourite accounts without logging in
• View and share your statements
• Change your card PIN, place your card on/off hold, or report a lost/stolen card for your Orange Everyday account
• Find the nearest Bank@Post location by suburb or postcode

TERMS OF USE & SECURITY:
Read about the terms of use governing your use of this mobile application plus ING security policy and information.

* FOR THE CURIOUS PART OF YOU
Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823.

Ratings and reviews

I'm very happy with ING and do like the simple nature and layout of the app, but it's becoming very regular to receive the "Sorry it looks like something went wrong" message. I kept receiving this when trying to make a BPAY payment. I logged into the ING website (still on my phone) and the BPAY payment worked straight away. I understood when this used to happen infrequently, however it's starting to get really frustrating.

They really need to fix OSKO payments. It is anyone's guess if transfers will be processed instantly with OSKO or take 2 days. Whenever you call about it (also likely their response to this feedback), their answer is to blame the customer's network speeds - always lovely to be blamed by a company for their faults - while I rarely have the same issues with other banking apps, on the same network. ING, fix this problem and stop blaming the customer for your service failures!

This is the third or fourth time I have had to uninstall/reinstall the app as it won't recognise my security features such as fingerprint. It is getting tiresome downloading app and putting extra security features on which you suggest to make my "experience" safer only to have to uninstall and go through it again when I use it.

What’s new

Performance improvements and bug fixes