My Optus

Optus Mobile Pty Ltd

About this app

The My Optus App is the easiest way for customers to manage all of their services and get support when you need it.
• SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus.
• Shopping experience
Making it even easier to shop and buy with us.
• Messaging
Access 24/7 support at your fingertips.
• Payments made easier
Make fast, secure and easy payments.
• Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals.

Device Compatibility:
My Optus app is available on Android 10 or above devices.

Help & Support:
optus.com.au/support

Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy

Ratings and reviews

Won't let me log into my account. Whether I try to re-register or reset my password, I get stuck in a loop of entering the one time code, and then not being able to log in again. Went to an Optus store and they had no idea what was wrong. When I logged into their desktop in the store, all of my information was there. It's not even just the app that isn't working, it's also my phone's browser and the desktop version as well. My phone is up to date and the app is up to date. Horrible, 0 stars.

App works fine, however the most recent update changed the widgets, previously there was one that took up 1 row, but now there's only an option for one that takes up 2 rows, I don't think this is necessary for the little information that there is on the widget, I would prefer a widget that takes up less space

it is ok. a bit clunky and can go in loops for basic information but functions well enough. You will need to disable notifications as the app abuses the notification categories and will still send you marketing and ads even when switching off those categories. It will also almost always hold a badge notification as well to draw your attention to it (especially during sales) but will not have any notification present when opening the app. Marketing is a little unethical. Otherwise, Ok

What’s new

We’ve updated the app to bring you more meaningful experiences every day:
• Introducing Authenticated calling in Search when you need to speak to an expert.
• Improved layout on the 'For You' screen with more visibility of usage and entry into top features.
• Improved 'Shop' screen layout
• Accessibility updates and minor bug fixes.