ADT Pulse ®

Name: ADT Pulse ®
Availability: InStock
Rating: 4.39825439453125 (72883 reviews)
Author: ADT LLC

ADT LLC

4.4

72.9K reviews

1M+

Downloads

Everyone

About this app

For Home and Business
The ADT Pulse® app allows you to control your home or business security and automation system from virtually anywhere. Using your Android device, you can manage your home or business security system, surveillance cameras, lights, locks, thermostats and more!
With ADT Pulse, you can:
• Arm your system before you leave your home or business from virtually anywhere in the world.
• Set up custom smart home automations and schedules for the ultimate amount of control for your home
• Turn on your lights right from your app before you arrive at home or work.
• Receive alerts when your children arrive home from school and view live video to check in on them.

To use the ADT Pulse app, you must be an active ADT customer and subscriber to ADT Pulse interactive services.

Updated on

Sep 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Photos and videos and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.4

70.8K reviews

Daniel Rivera

July 27, 2024

Edit. It's 2024. The app still sucks. They have I'm sorry, but can I give negative stars to this app? What is the one thing that you need the app to do? Connect to the alarm system. What does this app do? It displays a lovely grey box and says "Connecting" for 2-5 minutes before it actually connects. Enabling voice command is better. Bypass the stupid app. 2022 - Now the app logs you out randomly. Cameras are still slow. Connecting to panel is still slow. I thought Cox was bad. ADT is worse.

22 people found this review helpful

ADT LLC

July 27, 2024

We hear you and sincerely apologize for the ongoing issues with system's functionality. Please contact us at AlwaysThere@adt.com include the full address and phone number associated with the account along with a brief description of the issues.

Melissa

July 25, 2024

App went from bad to worst. Constant connection issues, 9 times out of 10 I have to manually arm/disarm. Forget having reliable camera monitoring and recording. Having to reset the gateway every day is ridiculous. Tired of calling tech support, I can see why the hold times are through the roof. Long time customer is getting to the end of the rope here.

9 people found this review helpful

ADT LLC

July 25, 2024

Melissa-We're terribly sorry to learn of the connection issues you're experiencing with the application. If we may be of any additional assistance in addressing your concerns please email our team at alwaysthere@adt.com along with the contact number/location address of the services and a reference to your review.

jimmtech

April 21, 2024

Most of the time stuck on connecting. Support said I need a whole new system. I moved the keypad to the best cellular reception area in my house and connecting was much better for months. Now it's crashed, and neither me nor my wife can connect at all. Support is so lacking in intelligence and technical knowledge that its just so frustrating to speak with them. The techs that have come out are clueless. If there's ANYONE who can resolve issues, please contact me. Extremely poor support.

9 people found this review helpful

ADT LLC

April 21, 2024

We do apologize to learn of the exaperation you've experienced as a valued ADT family member. So our team may best help address your ADT Pulse concerns we would ask you to email our team at alwaysthere@adt.com with a reference to your review and the full address/telephone number of the services.