
Carl Churchill
Loss of Login: for the second time in a week can't login. Doesn't recognise credentials. First time I thought me, tried to use 'forgotten password', nothing. Only to be ok 24 hours later. Now gone again. maybe not so much the add as can't login to web page either. So really a loss to site. big issue when trying to check funds, check timetable, check messages. By the way, loss of access is a data breach under the DPA18... are they going to report themselves, I'm guessing not.
11 people found this review helpful

Tonya Fray
All of a sudden after being able to log in for months, its decided that my saved log in details are incorrect. Click "forgotten password" which is supposed to send an email so I can reset the password but I've done this 8 times and not received it, checked all folders including spam, and nothing. The self help section advises go to the website & log in, still didnt work. How can I top up accounts/pay for trips without logging in to this silly app. Really helpful
28 people found this review helpful

Joseph de Buriatte
The worst! It doesn't remember login details but even more annoying, it doesn't remember card details either! I had 6 revision books to buy. I couldn't add multiple purchases to a basket. Each had to be bought separately with the card details tapped in individually too. It took an hour and I lost track of which ones I'd bought. I probably have duplicates because the system is so terrible and I can't find any sort of record or receipt. I'm so upset my children's school have swapped to this junk.
131 people found this review helpful