
Jana Lee
Annoyed. I loved the app. I had my complicated 🫣 order saved and was almost to another tier. I thought I'd check the 12 days of Christmas I keep getting emails about and it didn't automatically log me in like normal. I could tell the app was different. It’s cute. But it's like I've never been there in my life and it's probably my favorite place to go.... As I think about it I even lost a reward I was saving 😤 BAD FORM
CAVA Grill
December 9, 2025
Oh no! It sounds like we dropped the Spicy Lamb Meatball here! Please reach out to our Customer Experience team at support.cava.com with the details of this visit! Our team can definitely ensure that this is taken care of. We look forward to hearing from you soon!

Austin Smith
App is alright but could easily be improved. The worst thing about it is how slow it is. It took me 6 minutes to order food with the minimum amount of inputs I could do for a bowl and side. This app is slower than whataburger's app, if that gives some context. The rewards program significantly improved recently, and I love the food, so it is not all bad. If you have little patience then I wouldn't bother with this app. I also get signed out more often than not. Would be 4.5 *s if faster.
1 person found this review helpful

Agent Tomcat
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Food? Great. App and website? Buggy. Fresh install, never had it installed before on any device. Created account yesterday. Today, I tried to enter debit card info, not to make a payment, but to save it to my account, and I got an error that there was a problem processing my payment. I wasn't making a payment, I was just adding a card to save. I tried placing an order thinking maybe it needed to actually try processing a payment, but nope, same error. I've seen many others with the same issue.
3 people found this review helpful
CAVA Grill
December 9, 2025
Thanks for the review, and we're so sorry for this experience. We’ve made some updates recently with improvements based on your feedback. If you haven’t already, give the latest version a try — we’d love to hear what you think!