Fifth Third: 53 Mobile Banking

Fifth Third Bank

About this app

Securely access your accounts, deposit checks², view recent transactions, pay bills, transfer money¹, and find ATMs and branches.

See over six months of account history and account details. Plus you can view total pending credit card transactions, and 24 months of statements. If you’re a first time user, just follow the link on the login page to get started.*


DEPOSIT CHECKS

Save a trip to the bank and deposit checks with your phone - as late as 8 PM ET to process your deposit the same business day.²,³ And Mobile Deposit with Immediate Funds can get you access to the full amount of your check right away.⁴



TRANSFER MONEY & PAY BILLS

Get in. Get out. Transfer funds quickly. Add new payees and make payments right from the app.¹


SEND MONEY with ZELLE® PERSON-TO-PERSON PAYMENTS

It’s Easy. It’s Fast. It’s Secure. Send money to virtually anyone with no added fees, all they need is a U.S. bank account. Money moves directly from account to account and is typically available within minutes.⁵ Use an email address or mobile phone number to send and receive payments, account information is not exposed to users.



FIFTH THIRD INSTANT ALERTS®

Track your debit, credit, and ATM transactions with a message directly to your phone or your email. Take quick action just by swiping or clicking on the mobile app alert when you receive it, and conveniently view and manage your alert preferences right within the app. New to alerts? Login and click on the Alerts menu under your profile and we’ll recommend the right ones for you.


HELP YOURSELF

Update your account information and preferences. No need to call - activate cards, change card PINs, update your user ID, choose electronic statement delivery, and manage your alerts in the app.


LOCATIONS & HOURS

Stop in and see us. Find Branches & ATMs by mapping directly to one of our locations. Get the branch hours or call us with just one click.


SECURITY

We are committed to protecting the privacy of your financial information. When you use the Fifth Third Mobile Banking app, all of your information is encrypted to help prevent unauthorized access. See our Online Privacy Policy at 53.com/privacy-security for more information.




Disclosures


*Subject to Digital Services User Agreement. Mobile Internet data and text message charges may apply. Please contact your mobile service provider for details.



¹ Transfers from a credit card will be treated as a cash advance. Please review the terms and conditions of your credit card for additional details. Transfer limitations may apply refer to the Rules and Regulations.



² Access 360 and Basic Checking accounts are not eligible for mobile deposit. Fees may apply to mobile deposit with immediate funds, and the service is not available to business accounts.


³ Checks are subject to an additional review by Fifth Third, and the availability of funds from your deposit may be delayed in some instances. You will be mailed notification if the availability of funds from your deposit is delayed.



⁴ Subject to transaction fee based upon deposit amount. Terms and Conditions apply. Transactions subject to applicable cutoff times. Please see Digital Services User Agreement for details regarding cutoff times. All checks subject to approval by a third-party vendor.


⁵ Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll. Availability may be limited based on your account type and the date of account opening. Zelle is a registered trademark of Early Warning Services, LLC.


Fifth Third Bank, National Association. Member FDIC.

Ratings and reviews

Locks you out of your account if you don't update the app. I had the app for only a few days before it required updating. This is a BAD track record to start off with. I want access to MY money and bank info without having to update a freaking app every time. EDIT: App now no longer working. Will not allow logins. Mine is up-to-date but keeps responding with "That didn't work" error. Calling customer service, they can instantly fix the issue on their end. Website tells you to get the app.

Updating my review: It's a convenient tool when the app is able to log in, but sometimes it takes several attempts with either biometrics or my password. I end up giving up and logging in on my laptop (so I know the username and password are correct), or go into a branch if I'm near one. I would use this app more if it worked more consistently.

If for any reason there is a mistake on a check when it is deposited electronically(date, amount not written properly, etc.) the bank does not notify you. Days pass waiting for the check to clear and Nothing happens. Until you go physically to the bank they let you know. Also, tellers are not too pleasant. A simple smile goes a long way. Quality on customer service(Attentive, pleasant, helpfull) has going down a lot!!! Personnel needs to be trained properly!!

What’s new

Performance improvements and bug fixes.