Abena
Your app needs to more accurately reflect your menu. I do not particularly care for any of the sides you have, yet if I want to order tenders, I only have the option to order a meal. Additionally, there needs to be the option to choose white meat for ALL signature chicken menu items. Even if there is an upcharge, the option for all white should be available to customers.
4 people found this review helpful
Jennifer Miller
I'm going to be honest, full price popeye's is pricey. So I used the offers in the app. There would be roughly half designated pick up only and the other half was delivery only. Now EVERY SINGLE of the seven offers in that tab are for delivery only. Now a single one is for pick up. I tried to another location about 20 minutes away and had the same thing. Without the special offers, these app is useless to me.
5 people found this review helpful
JJ Proc
They literally do not even make it mandatory for the drivers to contact me & today the interface after ordering says it will be there soon but doesn't show me a number to call nor a map to track the driver's location after picking up the food. It's approaching an hour and a half & no one has popped up on the screen so something needs to be fixed.
1 person found this review helpful