
Waseem Qureshi
absolutely Terrible. takes ages to load and most of the time didn't work. I called and told to cancel my card as I was a making a payment on last day and app didn't load nor allowed me to log on. and I was trapped in late payment as well as interest. although they cancelled it but have to stay on the phone for 15 minutes
NewDay Ltd
September 15, 2025
We're really sorry to hear that you've had a bad experience Waseem. If you're still having issues accessing the app, please try uninstalling and reinstalling the app and/or updating the software on your device. It may also be worth using a different device to see if the issue persists - Steve

Mohammad Akter
Although I occasionally missed timely payments on my Aqua credit card, they still increased my credit limit from £900 to £1,150. The interest rate is relatively high, so it’s important to manage spending carefully. Overall, Aqua has been a useful tool for rebuilding my credit when used responsibly.
1 person found this review helpful
Thank you for sharing your experience, Mohammad! It's great to hear that Aqua helped rebuild your credit score. Keep up the responsible use! - Steve

Stuart Whitchurch
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Can't even sign up. Switch apps to check emails for codes and add entries to password managers and the form reloads. Totally useless, can't even sign up or activate the card. Still no better 4 years later. Utter garbage. Really difficult to use decent security practices when the app is fighting against you all the time. You're not making it more secure, you're making people be less security conscious. I hate this app.
2 people found this review helpful
Hi Stuart, thanks for reaching out and I'm sorry to hear about the issues you're having registering for an online account. If you've not been in touch, please call our Online Team on 0333 220 2691. The team will be able to access your account in full and will be happy to assist you further - Nicole