Three

4.3
223K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The Three app makes managing your phone and broadband plans easy.
The app helps you:
- view plan allowances and usage
- add, change or cancel additional products
- access past bills and see a breakdown of costs
- see offers you won’t find anywhere else
- set up and manage your broadband
- position your hub with the real-time signal strength indicator
- quickly launch Three+ rewards
- discover Three Community
- and live chat with Three.
In this release the app now supports all 5G Home Broadband hubs.
Updated on
Aug 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
219K reviews
CYW
May 25, 2025
Refuses to let you log in unless you immediately allow them, there and then, to harvest your data. With other apps it allows you to at least log in and update later.. no wonder the 3 app is the most lowest rated of ALL the mobile phone apps, EE, 02, Vodafone etc etc. But be warned, even after harvesting all your data, the Useless 3 app will still not allow you to log in!
2 people found this review helpful
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Hutchison 3G UK Ltd
May 26, 2025
Sorry to hear you’ve been having this trouble with the app, our team will be able to assist from webchat to get you sorted here: https://bit.ly/3C43TKN -John
steve murtagh
March 21, 2025
worst app I've ever encountered. constantly logs me out half way through use. can't update my details, it insists on going back to the log in page half way through an action. can't get into my usage at all as it won't go to that page or show any use graphs. the chat bot is a total shambles, the attached links in the chat don't connect to anything. terrible.
206 people found this review helpful
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Hutchison 3G UK Ltd
March 21, 2025
Sorry to hear you’ve been having trouble with the Three app, our team will be able to assist from webchat to get you sorted here: https://bit.ly/3C43TKN -Maxine
Alison Hirst-Shephard (Ali)
May 13, 2025
3 has really improved recently! not just the app but Customer Services as well. I have dealt a few advisors recently and couldn't ask for more! I can not recommend 3 Mobile enough. The service I have received has been excellent and you can't say this very often about a Company these days but I can about 3 Mobile. The app is so easy to use, everything at your finger tips and easy to understand. But if you do need Customer Services they are there for you instantly and they are Brilliant! 💕
60 people found this review helpful
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Hutchison 3G UK Ltd
May 13, 2025
Hey Alison, that's really lovely to hear ❤️ Thanks for the 5* review! We appreciate you taking the time out to leave us the awesome post. Made our day -Maxine