
Jeanette JCM-Mail
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App doesn't work correctly: you have to claim the reward voucher (which expires in 30 mins) before you are given access to the lists of restaurants, coffee shops or curry houses. The filters aren't helpful - eg there are no options to choose places that can provide vegetarian, vegan or gluten-free options. Selecting partnered restaurant names (eg Papa John's, Las Iguanas, Banana Tree etc) says none exist in area but there are plenty of these in London! Can't use vouchers as now expired. Useless!
8 people found this review helpful
Hutchison 3G UK Ltd
October 15, 2025
Thanks for sharing your feedback, Jeanette, and we're sorry to hear that the rewards aren't accessible for you. We’ll ensure your feedback is passed along to our team to investigate, as we’re always looking to make things better and easier for our customers. -Michael

Mariam Khan
Horrible app, I cant login when logging in it says to register when I go to register it says, "Can't register!! Tried calling so many times someone tried so hard to fix my issue but she couldn't in the end she asked me to reinstall the app which I did so many times now. In the end, she said there are some issues on their side once it's fixed then i should be able to login! It's now more than 2 weeks, and I still cannot login!
114 people found this review helpful

Tiffani 1995
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Only works with Wi-Fi. Can't get the codes with Three internet!!!!! And I'm not the only one!!!!! They changed it recently that we cannot use screenshot that you create at home to use when you are getting your Monday morning coffee. If you are joining Three to use these, think again! Update: spoke to 3, as suggested here by the developer, who were absolutely unable to resolve this issue!
48 people found this review helpful
Hutchison 3G UK Ltd
March 2, 2023
That's definitely not what we’d like to hear. We’re always looking for ways to improve our service, so please chat with us online at three.co.uk/my3 we're keen to help -Anand