
Jeanette JCM-Mail
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App doesn't work correctly: you have to claim the reward voucher (which expires in 30 mins) before you are given access to the lists of restaurants, coffee shops or curry houses. The filters aren't helpful - eg there are no options to choose places that can provide vegetarian, vegan or gluten-free options. Selecting partnered restaurant names (eg Papa John's, Las Iguanas, Banana Tree etc) says none exist in area but there are plenty of these in London! Can't use vouchers as now expired. Useless!
17 people found this review helpful
Hutchison 3G UK Ltd
October 15, 2025
Thanks for sharing your feedback, Jeanette, and we're sorry to hear that the rewards aren't accessible for you. We’ll ensure your feedback is passed along to our team to investigate, as we’re always looking to make things better and easier for our customers. -Michael

Nahian Khan (nahiank)
One-time password is not suitable for Mobile broadband customers, when you are not home, it's a real pain. You have to login to the router to get the sms code every time. Would be better if the option linked to the account email as an option, especially for Broadband customers. You end up on missing out on the benefits as you can't login as well!
2 people found this review helpful

Vruti S
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Claiming vouchers is difficult. Even when I have not claimed any voucher it says I have claimed it but there is nothing in available code. The app has errors, and even after refreshing it does not fix the issue. Good rewards but terrible execution. Even using biometrics gives some string error.
1 person found this review helpful