
Jeanette JCM-Mail
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App doesn't work correctly: you have to claim the reward voucher (which expires in 30 mins) before you are given access to the lists of restaurants, coffee shops or curry houses. The filters aren't helpful - eg there are no options to choose places that can provide vegetarian, vegan or gluten-free options. Selecting partnered restaurant names (eg Papa John's, Las Iguanas, Banana Tree etc) says none exist in area but there are plenty of these in London! Can't use vouchers as now expired. Useless!
8 people found this review helpful
Hutchison 3G UK Ltd
October 15, 2025
Thanks for sharing your feedback, Jeanette, and we're sorry to hear that the rewards aren't accessible for you. We’ll ensure your feedback is passed along to our team to investigate, as we’re always looking to make things better and easier for our customers. -Michael

Mariam Khan
Horrible app, I cant login when logging in it says to register when I go to register it says, "Can't register!! Tried calling so many times someone tried so hard to fix my issue but she couldn't in the end she asked me to reinstall the app which I did so many times now. In the end, she said there are some issues on their side once it's fixed then i should be able to login! It's now more than 2 weeks, and I still cannot login!
115 people found this review helpful

BUSINESS ACCOUNT
Was working just fine until a week ago. The new introduction of the Surprise Spin does not work. All you get is an endless spinning wheel, for many long minutes. Updating and re-launching does nothing. Just patience, and usually, after 3 or 4 long minutes... and 20-30 attempts ...it might work again. HELP
1 person found this review helpful
Hutchison 3G UK Ltd
October 27, 2025
Sorry to hear you’ve been having trouble with the Three+ app, our team will be able to assist from webchat to get you sorted here: https://bit.ly/3C43TKN -Maxine