SMARTY

Hutchison 3G UK Ltd

About this app

Exciting things have been happening at SMARTY HQ and our new app is now available, packed full of great features that will make managing your account easier.

- Check your data usage
- Renew your plan
- Purchase add-ons
- Easy access to web chat, help and support
- Refer your friends to SMARTY and get a reward

Ratings and reviews

I would strongly advise that if you plan to get more than one contract with Smarty, don't! The app literally locks you out of ALL of your contracts if you happen to close the first one you got with them. I have had no end of problems with Smarty, and it all comes down the thier rubbish app. Ive even had my contract locked from making any changes because a glitch with the App. I'm so sick of the problems Ive moved all my contracts over to ID Mobile and I won't be looking back.

Do not get this SIM card if traveling. Purchased a plan for one month while traveling. Never got it to work. Specifically did not sign up for reoccurring payments, they charged me for another month. Was helped promptly through email after leaving a 1-star review, and the matter is resolved, but the app wouldn't open after I tried to use the chat for help feature so all help was rendered through email. 3 stars for prompt customer service and working with me from abroad.

Fine for managing your account and viewing your current allowance/quota and topping up add-ons. It has one major annoying habit - if you don't use it regularly, it'll will log you out and force you to log back in. It's made worse by there being no automatic popup to use your Google credentials, and I didn't find the ability to use phone biometric login either. Banking apps handle sign-in more securely, without the constant need to remember a password for an app you use infrequently.

What’s new

We’ve fixed a bug that sometimes left the username blank when using password managers to autofill your login details.