Sumeung Gai
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I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)
39 people found this review helpful
Hutchison 3G UK Ltd
November 4, 2020
Oh no! that’s not what we want to hear. Feel free to chat with us in the app or online at http://three.co.uk/my3 and we will try and get to the bottom of the issue -Averil
Easton L
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A terrible app. I tried using this to hopefully get my broadband to work better as it has constant issues with it not running at the promised speeds. The app ask for the number and I assume text it to you,but there's a problem as the router can't get a text message for me to read. So now I'm stuck with a terrible wifi and a terrible app. The app also is outdated as some links it sends you to do not work anymore. Would not recommend their company for broadband at all.
6 people found this review helpful
Hutchison 3G UK Ltd
May 17, 2023
That's definitely not what we’d like to hear. We’re always looking for ways to improve our service, so please chat with us online at three.co.uk/my3 we're keen to help -Anand
Oliver Baroni-Harrison (Zalig25)
Constant problems, the app doesnt want to sign me in and comes up with an undefined error. Constant updates which are really annoying as whenever you want to check how much data you have left (normally because you suspect you are low) puff, another update, and when you are outside and need the data most, its a waste. Three in general has been a pretty bad experience, their roaming policy has gotten worse over the years where there are now more add ons you need to pay.
13 people found this review helpful