Three

3.8
196K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Manage your account from anywhere at any time with the Three app. We’ve made it easy for you to view your monthly bill, track usage, buy Data Add-ons and discover exclusive customer deals in the offers tab. And you can sign in quickly and securely with Biometrics.

Plus get help and talk to us via Live chat to stay on top of your account on the go.
You can:
• Check your usage to keep track of what you’ve used and what’s left.
• View up to 12 months of past bills.
• Buy Add-ons.
• Use the Three app to change your price plan without the commitment of extending your contract.
• Upgrade – Find out if you’re eligible and when you can upgrade.
• Live Chat – Need some help? Use the in-app Live Chat feature to talk to us.

If you choose to opt into location sharing, we’ll use your location and our signal strength to improve our network. We’ll do this in the background, even if you’re not using our app.
Updated on
Aug 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted
3.8
196K reviews
Sumeung Gai
November 3, 2020
I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)
21 people found this review helpful
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Hutchison 3G UK Ltd
November 4, 2020
Oh no! that’s not what we want to hear. Feel free to chat with us in the app or online at http://three.co.uk/my3 and we will try and get to the bottom of the issue -Averil
A Google user
December 12, 2019
Complete waste of time. You download the app to top up, but then are sent back to a website. When you go to another app and return, your place is lost. Then when you transact, it just hangs forever. What is it about phone companies and technology? You can quickly see that phone companies are not run by technologists! They are run by suits that don't know a thing about tech! And no I won't visit your facebook page or restart the app.
19 people found this review helpful
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Hutchison 3G UK Ltd
December 12, 2019
We're sad to hear that, Matthew. We'll make sure your feedback is passed on -Jen
M C
August 12, 2022
Well, after an ordeal getting through to customer services, I asked why my pay as you go credit is being used daily when I'm not even using the phone. It's only by pennies, but there's no logical reason for it. No data costs as I'm connected to WiFi...no calls or texts...as everyone knows these have just gone up extortionately. Three was unable to give me a definitive answer! This, and the rip off costs of calls now, I would advise anyone to explore other networks as I'm now doing.
1 person found this review helpful
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Hutchison 3G UK Ltd
August 12, 2022
That doesn't sound the best experience. We’d never charge our customers anything extra or cause any hassle as we at Three always aim at providing the best customer experience. We currently don't have access to accounts via this platform, please chat with us online at http://three.co.uk/my3 & we'll do our best to help -Salman

What's new

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.