Three

Hutchison 3G UK Ltd

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About this app

Manage your account from anywhere at any time with the Three app. We’ve made it easy for you to view your monthly bill, track usage, buy Data Add-ons and discover exclusive customer deals in the offers tab. And you can sign in quickly and securely with Biometrics.

Plus get help and talk to us via Live chat to stay on top of your account on the go.
You can:
• Check your usage to keep track of what you’ve used and what’s left.
• View up to 12 months of past bills.
• Buy Add-ons.
• Use the Three app to change your price plan without the commitment of extending your contract.
• Upgrade – Find out if you’re eligible and when you can upgrade.
• Live Chat – Need some help? Use the in-app Live Chat feature to talk to us.

If you choose to opt into location sharing, we’ll use your location and our signal strength to improve our network. We’ll do this in the background, even if you’re not using our app.

Ratings and reviews

I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)

Complete waste of time. You download the app to top up, but then are sent back to a website. When you go to another app and return, your place is lost. Then when you transact, it just hangs forever. What is it about phone companies and technology? You can quickly see that phone companies are not run by technologists! They are run by suits that don't know a thing about tech! And no I won't visit your facebook page or restart the app.

Well, after an ordeal getting through to customer services, I asked why my pay as you go credit is being used daily when I'm not even using the phone. It's only by pennies, but there's no logical reason for it. No data costs as I'm connected to WiFi...no calls or texts...as everyone knows these have just gone up extortionately. Three was unable to give me a definitive answer! This, and the rip off costs of calls now, I would advise anyone to explore other networks as I'm now doing.

What's new

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.